Posts Tagged: Philippines BPO leader
August 22, 2025
Why the Philippines Dominates the Global BPO Industry—and How to Harness Its Full Potential
In business process outsourcing (BPO), the Philippines isn’t just a popular choice—it’s the industry’s consistent leader. In 2024, the nation’s Information Technology and Business Process Management (IT-BPM) sector regained strength, generating a remarkable $38 billion in revenue. This surge also created 120,000 new full-time jobs, bringing the total workforce to an impressive 1.82 million. That 7% year-on-year growth isn’t a fluke; it’s a testament to a…